Frequently Asked Questions

You can book online via our booking page, call us on (03) 55723855, or email info@lakehamilton.com.au. Same-day bookings are subject to availability and are best arranged by calling us directly.

Minimum stay requirement may not be applicable please confirm with the reception by calling on (03) 55723855, or email info@lakehamilton.com.au

Yes, a deposit of one night's accommodation is required to secure your booking, with the balance payable on arrival. We accept credit card, debit card and cash payments.

A deposit for your booking forms a contract which we will honour.
Off Peak: - For any cancellation outside of 14 days prior to the arrival date, a $50 cancellation fee will apply, and the balance of deposit will be refunded. If cancelled within 14 days of arrival date, there will be no refund.
Peak Periods: Deposits will not be refunded and if the booking is cancelled or the guest leaves early then full payment will be required.
Special Bookings: Special booking and cancellation conditions apply for groups.
Refunds: Refunds are also not provided if an occupant elects to vacate the site / cabin prior to the booked date of departure.

Early check-in (subject to availability) and late check-out may be available for a small surcharge — please enquire at reception.

Our office is staffed until 7:00 PM. Night check in is not available for powered sites. For arrivals after 7pm, we can arrange a late arrival — please call ahead on (03) 55723855 before your arrival so we can make the necessary arrangements for you.

Keys, site allocation and all relevant park information are collected from the reception office, which is staffed daily from 8:30 AM to 7:00 PM. Our friendly team will be happy to answer any questions you have about your stay and the local area on arrival.

Yes— our swimming pool is not heated. It is open from October through to April each year. A children's wading area is also available.

Yes — high-speed Wi-Fi is included free of charge for all guests throughout the park. The password is available from reception on check-in. Our network supports streaming, video calls and general browsing.

Absolutely! Our covered BBQ shelters are complimentary for all guests and are cleaned and well-maintained daily. Multiple covered BBQ areas are located throughout the park, each with picnic tables and seating.

Lake Hamilton Motor Village and Caravan Park is committed to managing the environment, however we are subject to certain limitations placed upon us by our Electricity Suppliers and CFA Policy.
As a result of these limitations we are unable to offer Electric Vehicle Charging.

The nearest EV Charging is located at Hamilton & Grampians Visitor Information Centre, 86 Hamilton Place, HAMILTON VIC 3300.

Pets are welcome on powered and unpowered sites with prior approval. Please contact us before booking to discuss your requirements and ensure we can accommodate your pet. All pets must be kept on a leash at all times within the park. Pets are not allowed in cabins or communal areas.

Yes — linen including fitted sheets, pillowcases, doonas and bath towels are included in all standard, deluxe and family cabin bookings. Caravan guests bring their own linen.

All cabins except powered site, ensuite powered site are fully self-contained with their own private kitchen (with full cooking facilities), bathroom (shower, toilet and vanity), living area.